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Kind service is our kind of service

One of Alkimii's promises is kind service from wonderful humans. We believe this is the key to better customer service and loyalty, and we designed Alkimii to provide your team with the digital tools to achieve it. We've also created a company that’s home to like-minded, wonderful people

 

The Alkimii Story

The seeds for Alkimii were planted back in 2004 when our founder, Ronan McAuley, left Jurys Doyle Hotel Group to buy and run a local hotel close to where he grew up. He quickly realised that, even then, technology was lagging behind the hospitality industry’s requirements. 

Fast forward more than a decade of hands-on experience in hotel ownership, and voila, Alkimii was born in 2015. Ronan's vision was clear—to bridge the technological gap in the industry.

 

Here at Alkimii, we're not just about fancy tech—we're about ideas that make a real impact. Where do we get these brilliant ideas, you ask? Well, it's like a mix of knowledge and inspiration. We draw from books, network with amazing people, and attend events that spark creativity.

And you know what sets us apart? Ronan crafted Alkimii to operate like a hospitality business, with customer satisfaction taking the spotlight. Because at the end of the day, kind service is our kind of service!

Alkimii is a simple and beautiful platform for hotel managers and their people.

With a mobile-first approach, Alkimii gives everyone on your team the online services they need to do their jobs with less friction, allowing them to focus on what matters: an excellent guest experience.

Dalata Hotel Group was our first customer until we emerged from stealth in 2017 with five services packed into the Alkimii platform.

400+

Properties in Ireland & the UK have Alkimii installed

40k

Users in hotels with Alkimii on their smartphones or computers

98%

Is the customer satisfaction rating for our Customer Success team

Alkimii Leadership

Meet some of the wonderful humans that create Alkimii. We have a mix of deep hospitality experience and software know-how.

Ronan McAuley

CEO and Founder

John McAuley

CTO

David Byrne

COO

Conor Daly

CFO

Andrea Miras

Talent, People and Culture Manager

Kate Moynihan

Director of Growth Europe

Sinead Marron

Director of Growth UK

Katie Hatch

Head of Customer Success

Gary White

Head of Implementation

Naue Tunes

Marketing Manager

Jane O’Brien

Executive Assistant

Values pic-1

Our values

  • We do the right thing, even when no one is watching.
  • We’re transparent. It is essential for trust.
  • We’re kind, whenever possible. (It is always possible!)
  • We’re different and do the unexpected to delight our team and customers.
  • We’re generous with our time, knowledge and moments.
  • We stay humble with grace.
  • We’re grateful for our team and customer
98%

Our Customer Success Team

At Alkimii, we take immense pride in our commitment to exceptional service. Our Customer Success team stands at the forefront, embodying the core values that define us – humility, transparency, and kindness.

🌟 98% Customer Satisfaction: Our Customer Success team has achieved an impressive 98% customer satisfaction rate. This remarkable achievement is a testament to our unwavering dedication to understanding and exceeding the unique needs of each client.

Join the Alkimii team.

Do you speak hospitality and have a passion for enabling customers and end-users to do their best work? We currently have vacancies in our Skerries, Ireland; Malaga, Spain; and UK offices.

Alkimii is a simple & beautiful HR and operations platform that will engage & empower your people.

Good people do a great job with the best tools.

Request a demo today