Managing A Multigenerational Workforce in Hospitality

In this guide, you'll discover how understanding generational dynamics can transform your hotel workforce strategy — from improving retention to building stronger leadership pipelines. You'll also find:

• Real-world insights from Alkimii’s 2025 data on how Baby Boomers, Gen X, Millennials, and Gen Z differ in attendance, turnover, digital engagement, and management style.

• Best practices for managing a multi-generational workforce, including tailored onboarding, flexible scheduling, communication tips, and leadership development strategies.

• Actionable checklists to help you support each generation — from fast onboarding for Gen Z to phased transitions for Baby Boomers — and build a more engaged, sustainable team.