How Do Hotels Recognise and Retain Hospitality Employees?

Hotels recognise and retain employees by combining regular feedback, visible recognition, and personal milestones into everyday operations, rather than relying on an annual review and occasional praise. Alkimii's Check Ins, Awards, and Moments give managers structured ways to check in on employees, celebrate achievements, and mark key dates as they happen.

Failure to recognise employees can contribute to turnover. Hotels that make providing feedback and recognition part of a routine, rather than a once-a-year exercise, addresses part of that problem directly.

How Do Hotels Check In With Employees Regularly?

Hotels check in with employees regularly by scheduling structured Check Ins through the same system employees already use, rather than treating feedback as a rare, informal conversation. 

Alkimii's Check Ins let managers automate and schedule employee check ins using adaptable templates, with employees receiving notifications on their phones so they can respond without needing a desktop. Managers get a live report showing scheduled, completed, and pending Check Ins, giving a clear view of who's been engaged with recently and who hasn't. 

How Do Hotels Recognise Employees Who Perform Well?

Hotels recognise employees who perform well by using a structured system for nominations and voting, rather than relying on informal, one-off praise from a manager. 

Alkimii's Awards feature lets teams set up nominations, gather votes, and showcase achievements across the organisation, with awards customisable to the company's own values and goals. This gives recognition a visible, repeatable form rather than leaving it to chance.

How Do Hotels Keep Track of Employee Milestones and Personal Moments?

Hotels keep track of employee milestones and personal moments by automating reminders for key dates, rather than relying on managers to remember them. 

Alkimii's Moments feature automatically flags dates like work anniversaries, birthdays, and new starter milestones, alongside any custom dates a hotel wants to track. Teams can choose to celebrate a moment publicly on the newsfeed or acknowledge it privately, giving employees a sense of being recognised and cared for.

How Do Hotels Gather Feedback From Employees on Their Experience?

Hotels gather feedback from employees on their experience by sending surveys directly through the same platform employees use day to day, rather than relying on a separate, disconnected tool. 

Alkimii's Surveys let managers send tailored forms across mobile and desktop, with automated NPS calculations and visualised results, so patterns in employee sentiment are easier to spot and act on than they would be from scattered paper feedback.

Frequently Asked Questions

How often can hotels check in with employees on performance?

As often as suits the business. Alkimii's Check Ins can be scheduled and automated using templates, rather than being limited to an annual review cycle.

How do hotels recognise employee achievements?

Through Alkimii's Awards feature, which supports nominations, voting, and showcasing achievements, giving recognition a visible, structured form.

Can hotels track things like employee birthdays and work anniversaries automatically?

Yes. Alkimii's Moments feature automatically flags key dates like birthdays and work anniversaries, alongside any custom milestones a hotel wants to mark.

How do hotels collect employee feedback on their day-to-day experience?

Through Alkimii's Surveys, which can be sent to the whole team on mobile or desktop, with automated NPS scoring and visualised results.

Regular check-ins, visible recognition, and remembered milestones, built into the tools employees already use, give hospitality employees a stronger sense of being seen than an annual review ever could.